Shipping Policy – Visions Eyewear
At Visions Eyewear, we are committed to delivering your sunglasses with care and efficiency, ensuring a smooth shopping experience from start to finish. Please read our shipping policy below to understand how we process and ship your orders.
Processing Time
Orders are typically processed within 1-2 business days. Once your order is confirmed, our team will begin preparing your sunglasses for shipment. Please note that orders placed over weekends or holidays may experience slight delays in processing.
Shipping Time
We offer a 6 to 12 business day delivery window for all orders. Delivery times can vary depending on your location and the shipping method used.
- Domestic orders (within the same country) usually arrive within 6-8 business days.
- International orders may take up to 12 business days, depending on customs and local delivery services.
Shipping Costs
Shipping costs are calculated based on the delivery location. You can view the shipping charges at checkout before confirming your order.
Worldwide Shipping
We proudly offer worldwide shipping to ensure that Visions Eyewear reaches visionaries everywhere. While delivery times may vary by country, we strive to deliver your sunglasses as quickly as possible, no matter where you are.
Order Tracking
Once your order is shipped, you will receive an email confirmation with a tracking number. You can track your order’s journey to your doorstep via the provided link.
Customs & Import Duties
Please note that international orders may be subject to customs duties or import taxes, which are the responsibility of the customer. These fees are determined by the customs office in your country and vary depending on your location.
Missed Deliveries
If you’re not available to receive your package, the courier may leave a note for re-delivery or pick-up instructions. If no successful delivery attempt is made, your package may be returned to the sender, and we will contact you to arrange a new delivery.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately at support@visions-eyewear.com. We will arrange for a return, replacement, or refund in accordance with our Return & Refund Policy.
Contact Us
If you have any questions or concerns about your shipment, please feel free to reach out to our customer service team at support@visions-eyewear.com. We’re here to help you enjoy your Visions Eyewear experience!
Thank you for choosing Visions Eyewear—where style, adventure, and quality meet.